Privacy Policy

Scope

This privacy policy explains how KMA PolyClinic processes personal data when you visit our website or contact us through appointment or contact forms.

Data controller: KMA PolyClinic. Address: Fulya Mah. Büyükdere Cad. Torun Center A Blok No:74A — İç Kapı No:10, Istanbul, TR. Email: [email protected].

Data we collect

We may process information you share in form fields such as your name, phone number, optional email, preferred department, and message. Limited technical logs (IP, browser type, timestamp) may be kept briefly for security.

Purpose and legal basis

Data is processed to respond to appointment requests, inform you about our clinical services, and meet legal obligations. For contact requests, the basis is steps prior to a contract and legitimate interest.

Sharing and retention

We do not sell your data or share it for advertising. It may be processed by service providers (email delivery, hosting) solely to operate the site and reply to you, and is retained only as long as needed for that purpose and applicable law.

Your rights

You may request access, correction, deletion, or objection by writing to [email protected]. The version published on this page is the current policy.

Measurement and ad events (Meta)

We may use Meta Pixel (browser) and the Conversions API (server) to measure site and ad performance. When the same action is sent from both sources, we apply deduplication with matching event_name and event_id so it is counted once. Details: /en/measurement